Frequently Asked Questions

Hands raised to ask frequently asked questions at Game Changer Products LLC.

Frequently Asked Product Questions

Q. Are your products legitimate?

A. Game Changer Products, LLC are re-sellers and do not manufacture, test, private label, or modify any products. We only sell products from trusted suppliers we have worked with for years.  Product performance can vary from person to person based on the person’s physical condition and lifestyle choices. Please read our Product Disclaimer located at the bottom of our homepage before making any purchase on this website.

Q. What are the special stickers that appear on some of your products?

Labels of authenticity from Game Changer Products.

A. Some of our products have labels of authenticity printed on their pill card, bottles, and boxes. These labels are printed with special ink that changes color when a magnet is hovered over them. This guarantees the product came from the original manufacturer using the original formula.

Q. Why don’t all your products have authenticity labels on them?

A. The product manufacturer decides if they want to use the authenticity seal. Some do, some don’t.

Q. Are the products with Authenticity Labels more effective than products without them?

A. Not necessarily. All of the products we offer on are effective. Many of our best-selling products and products with the most number of 5-star reviews don’t have authenticity labels printed on their packaging.

Q. So what good are authenticity labels?

A. Authenticity stickers provide proof that buyers are getting the genuine product as it was created by the original manufacturer. For some customers, this gives them extra confidence in the product. We recommend everyone look for authentic products and use customer reviews to help decide which products to try. We also recommend contacting our customer service department for product suggestions as well. We are always happy to help customers find the right product for them.

Q. Are your products safe to use by people with medical conditions?

A. Game Changer Prodcuts, LLC are product re-sellers and do not manufacture, test, private label, or modify any products. Depending on an individual’s medical condition, risks can occur by taking any supplement.  We strongly encourage our customers to consult with a physician and carefully read the labels of the products prior to use.  We provide images of all labels, including warnings and ingredients.  That way, our customers have complete knowledge of the product and the risks associated with its use.  Then each customer can determine if the product is right for them. Please read our Product Disclaimer located at the bottom of our homepage before making any purchase on this website.

Q. Can I make wholesale or bulk purchases?

A. Yes.  We work with wholesale customers throughout the United States.  We will need a copy of your business re-sellers license to open an account. Send us an email to request opening a wholesale account.

Frequently Asked Shipping Questions

Q. Where do you ship?

A. We ship to all addresses in the United States and Puerto Rico.

Q. What are your shipping options?

A. We ship all orders through either the United States Post Office (USPS) or the United Parcel Service (UPS).  Customers can choose between FREE first-class shipping and paid priority shipping options. Some of the priority shipping options require a signature for delivery. Cold pack shipping is available and we recommend this option for all candy and honey orders, especially in warm weather months.

A complete list of shipping options and estimated shipping times appear on the cart and checkout pages of our website.

*–Delivery Time is based on estimates provided by the United States Post Office and the date an order is processed. Actual delivery time can vary. Learn more about USPS delivery policies or track a package.

Q. Can I track my order?

A. Yes.  You will receive a tracking number via email once your order has been processed.  Along with the tracking number, you will get a link to the USPS website so you can track your package and get an estimated date.

Q. Who pays for shipping if the package is returned to GCP and needs to be resent to the customer?

A. If a package is undeliverable due to mistakes a customer makes when placing the order, the customer will pay the shipping expenses related to resending. Please contact our customer service department for instructions on payment.

Q. What happens when the tracking says my package was delivered but I don’t see it in my mailbox?

A. Sometimes, the delivery couriers mark packages as “delivered” when they arrive at your local sorting facility.  We recommend you wait a day or two. If the package still doesn’t arrive, reach out to your local post office or to your package carrier’s customer service to file a lost package claim. 

At this point, there is nothing we can do to recover your package. Game Changer Products LLC is not liable for any lost or stolen packages. 

Frequently Asked Payment Questions

Q. How can I pay for my order?

A. We accept all major credit and debit cards through our secure payment Gateway.

Q. Do you accept personal checks or money orders?

A. We do not accept personal checks and money orders from retail clients.

Q. How will my purchase show up on my bank statement?

A. It will show up as Game Changer Products

Q. What is your return Policy?

A. You may return any unopened products for a refund or exchange within 30 days.