Frequently Asked Questions

Product Questions

Q. Are your products legitimate?

A. We only sell products with factory seals and authentication from trusted suppliers we have worked with for years.  We never sell products unless we are 100% comfortable with their authenticity.

Q. Are your products safe to use by people with medical conditions?

A. Depending on an individual’s medical condition, risks can occur by taking any supplement.  We strongly encourage our customers to consult with a physician and carefully read the labels of the products prior to use.  We provide images of all labels, including warnings and ingredients.  That way, our customers have complete knowledge of the product and risks associated with its use.  Then each customer can determine if the product is right for them.

Q. Can I make wholesale or bulk purchases?

A. Yes.  We work with wholesale customers throughout the United States.  To learn more about wholesale purchases and how to qualify as a wholesale account, click here.

Shipping Questions

Q. Where do you ship?

A. We ship to all addresses in the United States and Puerto Rico.

Q. What are your shipping options?

A. We ship all orders through the United States Post Office.  Customers can choose between two shipping options when they check out.  Here is what we currently offer:

ShipperShipping ClassSignature RequiredCostDelivery Time*
USPSFirst Class NoFREE3-5 Days
USPSPriority No10.992-3 Days
USPSPriority Yes15.992-3 Days
USPSPriority Express No49.00Overnight to 2 Days
USPSPriority Express Yes54.00Overnight to 2 Days

*–Delivery Time is based on estimates provided by the United States Post Office and the date an order is processed. Actual delivery time can vary.

Q. Can I track my order?

A. Yes.  You will receive a tracking number via email once your order has been processed.  Along with the tracking number, you will get a link to the USPS website so you can track your package and get an estimated date.

Payment Questions

Q. How can I pay for my order?

A. We accept all major credit cards through our secure PayPal portal.  You can also use a debit card and PayPal credit to make purchases.

Q. Do you accept personal checks or money orders?

A. We do not accept personal checks or money orders from retail clients. Wholesale clients can make arrangements to pay with a company check at the time they place an order.

Q. Do I need a PayPal Account to make a purchase?

A. No.  You can make a purchase on our site and complete the transaction using PayPal, even if you do not have a PayPal Account.  Simply select the PayPal option on the cart or check out page, then follow the prompts to “Pay with Debit or Credit Card”. 

Q. How will my purchase show up on my bank statement?

A. It will show up as “PayPal Game Changer Products LLC”

Q. What is your return Policy?

A. You may return any unopened products for a refund or exchange within 30 days.