Frequently Asked Product Questions
Q. Are your products legitimate?
A. We only sell products with factory seals and authentication from trusted suppliers we have worked with for years. We never sell products unless we are 100% comfortable with their authenticity.
Q. Are your products safe to use by people with medical conditions?
A. Depending on an individual’s medical condition, risks can occur by taking any supplement. We strongly encourage our customers to consult with a physician and carefully read the labels of the products prior to use. We provide images of all labels, including warnings and ingredients. That way, our customers have complete knowledge of the product and risks associated with its use. Then each customer can determine if the product is right for them.
Q. Can I make wholesale or bulk purchases?
A. Yes. We work with wholesale customers throughout the United States. To learn more about wholesale purchases and how to qualify as a wholesale account, click here.
Frequently Asked Shipping Questions
Q. Where do you ship?
A. We ship to all addresses in the United States and Puerto Rico.
Q. What are your shipping options?
A. We ship all orders through the United States Post Office. Customers can choose between two shipping options when they check out. Here is what we currently offer:
|Shipper||Shipping Class||Signature Required||Cost||Delivery Time*|
|USPS||First Class||No||FREE||3-5 Days|
|UPS||Next Day Air||No||95.00||Overnight|
*–Delivery Time is based on estimates provided by the United States Post Office and the date an order is processed. Actual delivery time can vary. For more information about USPS delivery policies or to track a package, click here.
Q. Can I track my order?
A. Yes. You will receive a tracking number via email once your order has been processed. Along with the tracking number, you will get a link to the USPS website so you can track your package and get an estimated date.
Q. Who pays for shipping if the package is returned to GCP and needs to be resent to the customer?
A. If a package is undeliverable due to mistakes a customer makes when placing the order, the customer will pay the shipping expenses related to resending. Please contact our customer service department for instructions on payment.
Frequently Asked Payment Questions
Q. How can I pay for my order?
A. We accept all major credit cards through our secure Authorize.net payment Gateway.
Q. Do you accept personal checks or money orders?
A. We accept personal checks and money orders from retail and wholesale clients. Retail customers simply select the “Pay by Check” button on the checkout page. The order will be processed and shipped after funds have been cleared by the bank. Wholesale clients can make arrangements to pay with a company check at the time they place an order.
Q. How will my purchase show up on my bank statement?
A. It will show up as Game Changer Products
Q. What is your return Policy?
A. You may return any unopened products for a refund or exchange within 30 days.