We take protecting your experience with Game Changer Products LLC seriously. Here are our shipping, return, and security policies and terms. LLC.
Shipping Policy
We offer UPS and United States Post Office shipping options to serve our retail customers (Monday through Friday). Options include Overnight, Priority, and FREE First Class shipping. Options to require signatures of the recipients are also available.
Free and Priority options are shipped twice per week . Orders with Same Day and Overnight Shipping options received by noon, are shipped that day. Orders with Same Day and Overnight shipping options received after noon will ship the next day.
Delivery of packages shipped via the USPS First Class option can often take longer than the estimated delivery timeframe of 3-9 business days. If you need your package delivered quickly, we recommend selecting a priority shipping option. Once a package has been shipped, we cannot expedite delivery.
Once the Post Office or UPS has taken possession of a package, they are responsible for delivery to a customer’s address. A USPS or UPS tracking number is assigned to all orders and can track shipments and estimated delivery dates. Game Changer Products will not replace items lost or damaged in the mail.
Candy and honey-based products can be damaged from heat and high temperatures during shipment in warm and hot weather months. Damage can include, but is not limited to, melted gummy candies and leaking honey sachets. Game Changer Products LLC considers these situations as damage during shipping. Game Changer Products will not replace any items damaged from heat and high temperatures during shipping or after the products have arrive at their final destination.
When packages are returned to Game Changer Products due to incorrect shipping addresses we will contact the customer via email. If the customer provides a corrected shipping address, we will resend the package. The customer will be responsible for the re-shipping costs.
Refund, Exchange, and Return Policy
Game Changer Products LLC offers a full refund or exchange for all unopened and unused products within 30 days. Please follow these procedures for returns:
- Contact us at mail@gamechangerproductsllc.com and request a refund or exchange.
- We will send a shipping label to you for the return package.
- Once we receive the return package, we will send the exchanged product. If you request a refund, we will refund the value of the returned product.
Privacy Policies
This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email and/or text messages to your mobile phone to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security Policies and Terms
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.